help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Premium features not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2020 12:12

‎12-30-2020 12:12

I just received an inspire HR and activated the premium features for 90 days. It worked for 1 day and now no premium features will work. Any suggestions?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-17-2021 03:10

‎04-17-2021 03:10

I’m bummed I don’t see any replies.  Mine is similar.  The sleeping heartbeat is hit and miss (one day it works two days it doesn’t).  The exercise tracking and heartbeat is useless too.  I’m just using the old school results after a workout.   Customer service is also useless.  They just tell me to reboot the device.   

Best Answer
0 Votes