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Problem with my Inspire HR

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‎07-25-2019 12:42

‎07-25-2019 12:42

Inspire he is not tracking my steps and does not want to restart.

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‎07-25-2019 13:51 - last edited on ‎08-24-2024 04:50 by Fitbit Moderator

‎07-25-2019 13:51 - last edited on ‎08-24-2024 04:50 by Fitbit Moderator

Hi, @Abago , can you give us a little more detail?  Is it not counting at all, and what happens when you try to restart?

To check your step count, make a note of how many steps currently recorded, then go outside, and carrying nothing, walk 100 steps, counting as you walk.  Make sure your arms are freely swinging by your side, and walk in as natural a way as possible.

When you are done, check your Fitbit.  They are meant to be 95% accurate, so when you have walked 100 steps this way it should show between 95 and 105.  Please post your results and any further information.

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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