REINSTALL?

[corugo]

Will reinstalling my inspire hr cause it to resume tracking my daily activity? If so, how do I go about it?

[Julia_G]

Hi, @corugo, it is certainly worth a try.

To reinstall it, on your app gl to the account screen (click on the little person icon, top left of the home screen).  On the account screen scroll down to the “ + set up a device“

From the drop down list choose Inspire HR.  You will get a message saying “You already have an Inspire HR on this account.  Do you want to replace it?”  Confirm that you do and follow the instructions from there.  You will not lose any data by doing this.

It is also worth giving your Inspire HR a restart.  To do that, plug it in to charge as normal, and while it is still plugged in and charging, press and hold the button for at least 5 seconds and you see a smiley face.

I hope this helps!

[corugo]

Thanks! I'll try the restart first.