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Sleep doesn't display on Inspire HR, just the app

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‎02-14-2021 11:32 - last edited on ‎02-15-2021 11:00 by

‎02-14-2021 11:32 - last edited on ‎02-15-2021 11:00 by

So my Inspire HR is quite new, and it hasn't been displaying sleep on the tracker, which is quite disappointing as sleep tracking is the primary reason for my purchase. I've tried doing resetting the tracker and adjusted sleep tracking to sensitive. No success. Any other suggestions?

 

 

Moderator edit: subject for clarity 

 

 

 

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‎02-15-2021 10:59 - edited ‎02-15-2021 11:00

‎02-15-2021 10:59 - edited ‎02-15-2021 11:00

Welcome to the Fitbit Community, @AlexVL.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the frustration this situation has caused. I would like to confirm that our team is aware of this issue and we're working to identify a resolution as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

Have a good day.

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