Sleep score

[Tba32]

The sleep score has disappeared from the app. In addition, the recorded sleep stages - awake, deep, rem, light - are gone as well.

is this a temporary issue or a new update?

[Julia_G]

Hi, @Tba32 which app do you use (iOS, Android, or Windows)?

Sometimes some of your tiles get inadvertently removed, so it sounds like you will need to add it back.  On the right hand side, next to the word “Today” you will see “edit”.  Click on that and you should be able to add back the sleep tile.

If you need more detailed instructions please let us know which version of the app you are using.

I hope this helps.  Welcome to the forums!

[Tba32]

Hello @Julia_G - thank you for the reply. Using IOS, version 3.20.1. The tile is still there, it is not giving the breakdown as before into the categories previously mentioned. It was working on Saturday, but data output changed on Sunday. See screen shots...

 

 

[Julia_G]

Hi, @Tba32 , looking at your screen shots I would suggest deleting your app and redownloading it.  You will not lose any data that way, as long as you use the same email and password when you log back in.

[Tba32]

@Julia_G - Hello again, I will give that a try. Thank you for the suggestion.