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Sleep tracking

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‎08-21-2020 13:13

‎08-21-2020 13:13

Hi,

My Fitbit inspire has stopped tracking my sleep. I have tried changing my settings and resetting the app and watch with no change. I have done some research and noticed that this seems to be an issue for many inspire users. Is there a fix for this?  Or can you send a replacement?  

Thanks. 

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‎08-21-2020 14:04

‎08-21-2020 14:04

I'm having the same issue. I even signed up for the premium service for a month to see if it comes back. Waste of money. The main reason I got the fitbit was for the sleep tracking.

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‎08-22-2020 07:36

‎08-22-2020 07:36

Reinstalling the app (iOS) fixed my lack of sleep data since installing the 1.88.11 firmware update. Everything else work working, even claimed it was syncing, but after reinstalling the sync took longer and the missing nights of sleep appeard in the app.

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