Step calculation issue while driving

[Kavin.S]

Facing issue in step calculation, in Travel it counting step once vehicle speed reaches 80 km/hr.

After last update 😞

any suggestions?

Moderator edit: Subject for clarity

[YojanaFitbit]

Nice to see that you're digging into the Forums @Kavin.S, let me give you a warm welcome to our Community.

We really appreciate your feedback, but at this moment we don't have any other option to avoid some extra steps when you drive. We have this feature request: Add "Driving Mode" Feature to avoid erroneous steps/floors. You can vote and post your comment to support this request.

To delete those extra step please check this article: How do I delete steps and floors in the Fitbit app?

Please note that you might get a few extra steps from arm swings since your tracker will sense the movements of your hand. So, as a friendly tip I suggest to wear your Inspire HR in your non dominant arm. It's important to specify whether you wear the device on your dominant or non-dominant wrist during setup, but you can do so on your Fitbit app:

• The dominant wrist setting decreases the sensitivity of step counting and should reduce any over counting of steps when your body is not moving. Your dominant hand is the one you use for writing and eating.
• The non-dominant wrist setting increases the sensitivity of step counting and should reduce any under counting of steps.

To start, the Wrist setting is set to non-dominant. Change your wrist setting in the Fitbit app > Account > Inspire HR > Wrist Placement. You can find this information other important facts about Fitbit accuracy here: How accurate are Fitbit devices?

Give it a try and please keep me posted.

[Kavin.S]

Thanks for clarification..
Please include the driving mode as soon as possible.

Thanks. Regards

[YojanaFitbit]

Hey there @Kavin.S thanks for getting back to me.

The more votes and comments an idea has the more visibility and momentum it gains. Implementing enhancements to Fitbit devices and services take time. It takes time as our devs and engineers have to be double sure that this will properly work. Lots of trial an error on their end to make sure they deliver the best improvements for our wonderful customers! 

You can learn more about how Fitbit decides what suggestions get released in our FAQs.

I appreciate your patience and understanding about it!