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Swimming

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‎07-22-2019 12:31

‎07-22-2019 12:31

my Fitbit records everything as a swim! Apparently I went swimming about five times the other day. Where is it doing this?

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‎07-22-2019 13:29

‎07-22-2019 13:29

Hi @Swimmer99 - I’m not sure why it’s doing this but please try resetting your Inspire. 

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
  3. Press and hold the button on your tracker for 5 seconds. 
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted. 

Your tracker should now work normally. If your tracker still doesn't work after a restart, contact Customer Support.

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