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Syncing difficulties with Inspire HR

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‎06-29-2020 14:47 - last edited on ‎07-01-2020 22:49 by Fitbit Moderator

‎06-29-2020 14:47 - last edited on ‎07-01-2020 22:49 by Fitbit Moderator

I cannot sync device. Have been having problems...trouble syncing-disconnected and reconnected several times- could eventually sync, but spotty of ability to sync.  Issue with Fitness Pal fixed with that thing. Now, Fitbit cannot fund my device. Have updated iOS, tried to disconnect & reconnect—it cannot find device. 

 

Moderator Edit: Clarified subject

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‎07-01-2020 22:49

‎07-01-2020 22:49

Hello @PterodactylHR, welcome to the Community Forums!

 

First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Let me know if further assistance is needed.

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