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Taps on apps not working

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‎08-19-2020 12:18

‎08-19-2020 12:18

Hi, I have a new Inspire HR and the tapping feature on the apps are not working. I've tried restarting it but it still doesnt work. The tapping works on the button settings and in the first screen, but it doesnt work on the exercise app for example. 

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‎08-20-2020 11:14

‎08-20-2020 11:14

Hello @Euzinha, it's good to see you visiting the Community forums for the first time. 

 

Thank you for sharing this information about the tapping feature on your Inspire HR that is no longer working. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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