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Text message not showing

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‎07-23-2019 17:57

‎07-23-2019 17:57

I get the notification on my Inspire that I've received a text message, but that's about it. Does anyone know if the text message is supposed to scroll through the screen?(I have an Android)

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‎07-24-2019 01:31

‎07-24-2019 01:31

Hi @Yessij You shoukd be able to read your message (or the first part if it is a long one) on your Inspire. What Android phone are you using? If it is not on the Supported Devices List that may well be the problem.

In any case, have a look at THIS Help Article on troubleshooting notifications and see if anything there helps.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-24-2019 18:24

In response to NellyG

‎07-24-2019 18:24

The same is happening to me as the original poster. I have an iPhone X and just set my inspire up tonight. It will vibrate when I receive a text, but when I raise my wrist or tap my screen to view the message it only shows the time. I’ve only been able to see a text on the inspire if I was already looking at it. 

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