help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The activity start button doesn't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2020 16:28

‎08-17-2020 16:28

I used to be able to click on the exercise button and start any activity, but now, when I click the play button, there is no response. The Fitbit does automatically record my activity but I like to time myself on my Fitbit and am not able to do anymore. 

 

Let me know if there is any solutions to this! I've tried restarting my Fitbit and completed the update as well but still the same problem is evident.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-18-2020 05:33

‎08-18-2020 05:33

Hi @ZainN As the reatarts didnt help Id suggest you contact Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes