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Too many steps logged by Inspire HR

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‎08-05-2019 14:11 - last edited on ‎08-06-2019 09:24 by Fitbit Moderator

‎08-05-2019 14:11 - last edited on ‎08-06-2019 09:24 by Fitbit Moderator

I was putting away laundry and I suddenly got an alert that I'd reached 15k steps. The app says I did 12k steps in fifteen minutes, which is...very wrong. Is there a known issue with this?

 

 

Moderator edit: updated subject for clarity

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‎08-06-2019 09:48 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

‎08-06-2019 09:48 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

@Mellybaggins, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with the steps detected by your Inspire Hr. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement. Also check that you don't have any manually logged activities on your account for this period.

Let me know how it goes.

Alvaro | Community Moderator

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