Touch screen won't work

[Chrishmika]

The touch of my watch is not working I cnt swip up only the clock face with date appearing I dnt know how to fix I really love it if some one know a solution plz tell me

[DavideFitbit]

Hi @Chrishmika, welcome to the Fitbit Community forums. 

Thank you for sharing this information about the trouble you've been having with the screen of your Fitbit device that is not responding to touch. 

Before considering other options, please make sure that you've tried the restart procedures described here. 

In addition, please try changing the clock face option that you've selected on your Inspire device following the steps listed here, this has been helpful for other users experiencing something similar.  

Please keep me posted on the outcome.  

[Sportagus]

My touch screen is also not working. I did try restarting and changing the clock face as suggested.  It vibrates like it is working, but no visible screen.  

Any suggestions?  Thank you!

[DavideFitbit]

Hi @Sportagus, welcome to the Fitbit Communtiy forums.  

Thank you for confirming that you've been experiencing the same problem with the touch screen feature of your Fitbit device. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Please keep me posted on the outcome.