help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Touchscreen isn't working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2020 18:23

‎03-08-2020 18:23

Two days ago my touchscreen quit working. I even put it in rice for 2 days. Problem wasn't resolved. Help?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-08-2020 23:40

‎03-08-2020 23:40

I guess you need to reboot.

- Plug in the charger and connect to the Inspire HR.
- Press and hold the button for 5-6 seconds
- Release. There will be a smileyface telling you it's rebooting.

Hope it helps.

Best Answer
0 Votes

‎03-09-2020 10:13

In response to hr565

‎03-09-2020 10:13

Totally fixed the problem for me- thank you SO much!!! 😀

Best Answer