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Touchscreen not working

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‎07-16-2019 08:14

‎07-16-2019 08:14

My touchscreen on my fitbit hr will not scroll at all...I have tried the restart and it still isn't working...I even tried changing the clock face and that still did not work....the battery isn't lasting 24hrs but hopefully the restart will help with that...is there anything else I can do

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‎07-18-2019 05:23 - edited ‎07-18-2019 13:32

‎07-18-2019 05:23 - edited ‎07-18-2019 13:32

Nice to see that you're digging into the Forums @Awilliams, let me give you a warm welcome to our Community. Smiley Happy

 

Sorry for the delay. Thanks a lot for trying to restart your Inspire HR and for changing the clock face too. I'd recommend wait until you get the information from our team, as I've requested a case on your behalf. You should soon receive an email from Customer Support. Please reply with the information that they need to check your warranty options.

 

I'll around in case that you need anything else.

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