05-11-2019 19:21
05-11-2019 19:21
When I walk on my treadmill, holding onto the handles, the steps are not recording on my Inspire. I've tried moving it to different places on my arm. Any other tips?
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05-12-2019 02:05 - edited 05-13-2019 06:00
05-12-2019 02:05 - edited 05-13-2019 06:00
@drd06 You say you are using the Inspire, not the Inspire HR. Here's what you need to do if you want to hold both rails while walking on the treadmill. First, press and hold the button for about 2 seconds to get the Quick Settings screen. I believe the bottom choice is On Wrist or On Clip. Put the setting to On Clip. Push the button lightly to return to the clock face. Now you can put the Inspire in a pocket or wear it on your torso and it will count your steps. With it set on On Clip, it might even count your steps still on your wrist while holding the rails, but I recommend wearing on your torso. Be sure to set it back when you are done or I suspect you will get crazy high step counts.
Fitbit makes an accessory clip for wearing your Inspire as a torso tracker.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-11-2019 21:06
05-11-2019 21:06
Holding on, you probably will not get steps. If you can hold with just one hand and let the other arm swing, you should get steps. If not, you can put tracker in a pocket or clipped to clothing and probably get steps, but at the expense of not getting heart rate data for that time.
05-12-2019 02:05 - edited 05-13-2019 06:00
05-12-2019 02:05 - edited 05-13-2019 06:00
@drd06 You say you are using the Inspire, not the Inspire HR. Here's what you need to do if you want to hold both rails while walking on the treadmill. First, press and hold the button for about 2 seconds to get the Quick Settings screen. I believe the bottom choice is On Wrist or On Clip. Put the setting to On Clip. Push the button lightly to return to the clock face. Now you can put the Inspire in a pocket or wear it on your torso and it will count your steps. With it set on On Clip, it might even count your steps still on your wrist while holding the rails, but I recommend wearing on your torso. Be sure to set it back when you are done or I suspect you will get crazy high step counts.
Fitbit makes an accessory clip for wearing your Inspire as a torso tracker.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-12-2019 08:16
05-12-2019 08:16
@LZeeW is correct. I missed that you are using the Inspire, not HR.
05-12-2019 20:36
05-12-2019 20:36
11-30-2019 15:05
11-30-2019 15:05
Did that solution work?
11-30-2019 17:13
11-30-2019 17:13
Yes, that worked for me.
08-26-2020 11:21
08-26-2020 11:21
Swing your arms when you walk. If you have to hold on, use the hand without the fitbit.