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Unable to export steps

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‎10-12-2020 16:10

‎10-12-2020 16:10

I know how to export steps and have been able to do so in the past. However, now steps is not an option. Now, all I see are body, foods, activity and sleep. Steps show as a bar graph on my dashboard and my Inspire HR is tracking them. What gives?

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‎10-13-2020 10:15

‎10-13-2020 10:15

@SunsetRunner It's nice to have you on board!

 

Let me help you with your data export. You can still get steps data on your file by selecting the "activities" option on the data export area.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-13-2020 10:40

In response to AlvaroFitbit

‎10-13-2020 10:40

I did manage to find it that way. I'm taking a Fitness credit class and they require the CSV or Excel spreadsheet data view. This other way suffices but it's not what they'd like. I was able to do the spreadsheet export earlier this semester (last month) but now that option isn't available to me now.

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