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Unable to process conversion on Inspire HR

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‎11-04-2023 18:22 - last edited on ‎11-08-2023 12:12 by Fitbit Moderator

‎11-04-2023 18:22 - last edited on ‎11-08-2023 12:12 by Fitbit Moderator

My inspire hr has changed. I see my steps daily but it no longer converts them into miles. 

 

 

Moderator edit: edited title to clarity

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‎11-08-2023 12:12

‎11-08-2023 12:12

Hello, @Angie0774 It is nice to see you here, welcome to the community.

Thanks for posting your situation with the daily steps conversion in your Inspire HR. I recommend you to check the units of measurement in this link, just to make sure you have the correct ones.

Also, you can try restarting the device before you try to process the conversion once again.

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‎11-08-2023 12:12

‎11-08-2023 12:12

Hello, @Angie0774 It is nice to see you here, welcome to the community.

Thanks for posting your situation with the daily steps conversion in your Inspire HR. I recommend you to check the units of measurement in this link, just to make sure you have the correct ones.

Also, you can try restarting the device before you try to process the conversion once again.

Best Answer
0 Votes