Unable to sync Inspire HR

[GailSWG]

I’ve turned Bluetooth on and off, turned the phone on and off. Reset the Fitbit. Uninstalled and reinstalled the app.  

What else?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Karendee, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync?and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

[GailSWG]

I followed all the recommended steps repeatedly over and over—over the course of 2-3 days. I posted, and I gave up. About 15 hours later it suddenly began working. Seems pretty odd.

[Lanievanm]

I tried forgetting the Fitbit on my Bluetooth but then it asked something about notifications & I clicked ‘yes’, now my Fitbit is connected but there’s no ‘I’ next to the device and it’s still not syncing