Unable to sync Inspire HR

[ggbird]

I am new to Fitbit.   I have never been able to sync my Inspire HR with my IPad or IPhone.   I have been on chat for a long time and they could not figure it out.   They followed up with an email requesting information.  I answered email with information and have heard nothing back.  This is very frustrating and do not feel good about this purchase.   I attempted to change the clock and ended up with clock error with information to go to app and try another clock.  I did that and no success.  It would be great to have someone contact me. I do not feel this has been a good purchase. Who do I reach out to now?   

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @ggbird, welcome to the Community Forums!

Thanks for your post and for troubleshooting your Inspire HR, I understand how frustrating this matter can be for you. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

[ggbird]

That is odd. There has been no resolution. I was told the Fitbit app was the problem. The app has not been updated therefor there has not been a resolution. I feel purchasing this product has been money poorly spent. Very disappointing.
ggbird

Sent from my iPad

[Jo_665]

Hi

the myfitnesspal app and Fitbit aren’t syncing for inspire HR for past few days. 
is this something you’re aware of or is it a mfp issue not a Fitbit one? 
thanks 

[Dragonball]

My hr inspire won't sync or show correct time 

[Tengku]

Me too unable to sync Inspire

[Dragonball]

Unable to synchronize watch .. why 

[Tengku]

Unable to sync since yesterday.
Fitbit apps stuck cannot open have to install and uninstall.