Water Lock Disabling

[KatMayy]

My Inspire HR broke recently and I replaced it with the Inspire 2. I just got it today, and already the water lock feature is making me want to return it. I came here to see if it could be disabled, and I realized that people have been asking for the disable feature for a year and nothing. Is there a plan to update the software so water lock can be disabled, yes or no? This will be the deciding factor on whether I switch brands or not. 

[NavyVet48]

Good question.  I tried to turn the waterlock off as instructed and the tracker went black and couldn't turn it back in.  Called support and they had me go to the app, choose a new clock face and that activated the tracker.  But they couldn't help ne turn off the waterlick.  They were suppose to escalate my issue but I haven't heard back from anyone in several days! 

[ADKzip]

Fitbit has ignored these suggestions for years.  They don't care about their customers' suggestions or concerns at all.

[alley09]

Try holding both sides of the watch til the disable locking comes up then tap the clock twice this should then unlock 

Hope this helps