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Weak notification vibrations

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‎06-23-2020 05:47 - last edited on ‎06-23-2020 23:07 by Fitbit Moderator

‎06-23-2020 05:47 - last edited on ‎06-23-2020 23:07 by Fitbit Moderator

When I receive an email- I the vibration is so light I can not hear or fell it. Is there any way the volume or sensitivity can be increased? If so- how?

 

Moderator Edit: Clarified subject

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‎06-23-2020 23:07

‎06-23-2020 23:07

Hi @Wayne3213, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Let me share with you that it's not possible to adjust the sensitiveness of the notification vibrations of your device. To fix this situation, please try our restart process and let me know if the issue persists.

 

Keep me posted. 

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‎06-24-2020 06:23 - last edited on ‎06-24-2020 19:17 by Fitbit Moderator

In response to RicardoFitbit

‎06-24-2020 06:23 - last edited on ‎06-24-2020 19:17 by Fitbit Moderator

Thanks for responding but I am confused. If it is not possible to increase the sensitivity of the vibrations for notices, why would I do a restart? What am I missing?

 

Moderator Edit: Formatting

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‎06-24-2020 19:17

In response to Wayne3213

‎06-24-2020 19:17

Thanks for your reply @Wayne3213.

 

The vibration of the silent notifications should be strong enough for you to feel them, therefore, if your device is not working this way, a restart process will resolve the issue.

 

Let me know if you're missing anything else, I'll be here to help you.. 

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