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Won't re-connected when back in range

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Inspire HR bluetooth connected to iphone 6. Both the Fitbit app and my iSO are up to date.  After alot of restarting and trying to connect with bluetooth I got everything working. Syncing is working, everything is good......until I am out of range of my phone, then when I want to sync, my bluetooth won't reconnect, tells me to make sure my Inspire is turned on and in range, which it is! The only way to sync again is to restart the Inspire, close and re-open bluetooth, restart my phone...then it will connect and sync well.  Until the next time I am out of range of my phone and it disconnects from bluetooth again and I have to begin again.  This is nuts.  I had Flex 2 before and never had any bluetooth issues in all the time I used it, not once! Now I've had the Inspire for 2 days and I've had at least ten issues with the bluetooth. Anyone have a fix for this?? 

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@AlisonHiker Welcome! It's great to see you around!

 

I will gladly assist you with your syncing issues. Go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your deviceYou can find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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Hi Alvaro,

Thanks for your feedback.  My problem is not that I cannot restart everything and then sync it, the problem is that I constantly lose bluetooth connection and have to restart the Inspire to get it back.  My solution is to restart the Inspire, it works to restore the connection each time, but it happens so often I was hoping someone had a longer-term fix to the problem.  I never had this problem with the Flex 2, not once did I have to re-connect to bluetooth, it always connected no problem.  It seems to be an issue with the new Inspire. Have I better explained the issue?

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