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inspire not logging exercise

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‎01-30-2021 04:42

‎01-30-2021 04:42

My Fitbit has stopped logging my exercise - It's showing the active minutes but they're not being translated into exercise - it's not a gentle walk - I've been walking VERY briskly interspersed with jogging.  If I add the exercise manually, it adds a few thousand extra steps to my total - Not very happy with this as it means that I've either NOT done the exercise (according to my Fitbit) or, I've done more steps than I actually have.  I've checked that I have the latest version, I've uninstalled and reinstalled - no help there.

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‎02-01-2021 04:27 - edited ‎02-01-2021 04:28

‎02-01-2021 04:27 - edited ‎02-01-2021 04:28

Hi @Jaxter1962 Try restarting your Inspire a few times. That usually fixes it for the future (it won't fix what it failed to recognise unfortunately).

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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