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not transferring data into the app

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‎05-15-2019 18:14

‎05-15-2019 18:14

Everything usually transfers fine but now it is not transferring ONLY my active minutes. The actual device is tracking them but it won’t transfer to the app like everything else. It’s only weird because other things are showing up just one isn’t.

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‎05-16-2019 01:45

‎05-16-2019 01:45

Hi @Nixierose  Try restarting your Inspire several times and sync again. If that doesnt work then uninstall the app, reinstall and log back in to your account. If the problem persists, please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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