"Low battery" notification when battery is charged

[OR_user]

I have a problem either with shortening battery life or with "low battery" notifications on my Inspire HR device.

When I just got it 3 month ago, I was receiving the "Low battery" notification when the battery was at 15%. Shortly after, the device would shut down, demanding to charge it. Few weeks ago, notification came when it was at 20%, last week I got the notification when the battery was at 40%, and right now I got it when my device is at 60%! 

The device use is absolutely same all this time. Also the clock face is same - "stats heavy". Set it on the day I got the device and haven't changed since.

To note, the device shuts off shortly after notification comes, and when I plug it in and check how much is it charged, it shows the same high charge it had before I plug it.

So, what to do? Is it the battery dying after such short time, or is it something messed up with some settings? How to fix?

Thanks.

[Ladyajad]

Hi 

I've got the same problem. 

My phone keeps on sending me notifications of low battery on the Fitbit inspire hr.

How is it possible to solve it?

[Morganalefay5]

Mine just started doing the same thing. It’s at 60% and I’m receiving notifications that the battery is low. Is it because the GPS is on? That’s the only thing that’s changed recently. The GPS was off until yesterday. 

[Ladyajad]

The gps has always been on on my device since I've bought it two months ago.

The problem with the notification only appears a fortnight ago.

[EmeraldMaz]

I'm looking for a solution to a similar problem, too.

Mine didn't shut down, though. I'm just getting "Low battery" alerts when the battery isn't low. I got one at 65%, so when I checked on the device (because it seemed too soon) and noticed the actual percentage I just ignored it.

Three days later, got a notification that it was low, figured that was reasonable and didn't check it. Plugged it in and it was 45% - decided I may as well charge it anyway.

Got another alert - while it was charging - that the battery was low, the next morning. It was still plugged in and at 100.

[SCTFL]

Getting same message also, beginning past few days. Says "low" and battery in 50-60% range.

[OR_user]

Story continues. The device didn't shut down yet, but now I received another "low battery notification", with the battery level on 51%.

I see it's not only me having this problem.

Do fitbit ppl ever reply these threads? Don't see any solutions proposed so far 😞

[_enjoytheview_]

I’ve had my Inspire HR less than a month, and today I received the “your Inspire HR battery is low” message. I thought it must be wrong because I had just charged it a couple of days ago. Sure enough, when I checked, it was at 60%. The other night, when tracking my sleep, it said I was awake from 3:10am to 4:10am - not intermittently, solid red for that whole time - but I was not awake nor restless. This is all very annoying since I had issues with my Alta HR prior to receiving the Inspire HR as a gift. 

[Dwyerbailey]

This same issue just started with my HR device, too. The last three times I've gotten this message my charger showed 59% and the 'bar' was firmly in mid-yellow. And yes, does anyone from the manufacturer monitor these messages? I see that these postings go back to the end of last summer!

[BBurgDave]

@Dwyerbailey The Fitbit folks monitor these forums.  Every now and then, one of them (last name "FitBit") will chime in with "@soandso, so glad you are on the forums!  Restart your device 5 times, and let me know how that works for you!".

By the way, have you restarted your device 5 times??? 

[Dwyerbailey]

Thanks for the message!  I just restarted 5 times...and I didn't know to do that, so double thanks...so I'll see if that helps.

[BBurgDave]

@Dwyerbailey i was being facetious, I don’t think that will help!

[OR_user]

I have doubts it can be helpful, I think the guy was joking on Fitbit service.

But if it helps - can you let us know?

[Deborah58]

I am having the same battery issue with my Inspire also. I keep getting low battery notifications but when I check the device, the battery is supposedly charged. I'd like to know how to fix this!

[_enjoytheview_]

I should’ve added to my post the other day - not only do I get notifications of the battery being low when it isn’t, but twice now the only notification I’ve received when the battery was actually at 15% was a vibration of the Fitbit itself (there was no prior notification)!

[Morganalefay5]

Brief UPDATE on my part:

I've been surfing the forum and have come across a few posts that say that glitches sometimes occur after updates, so I'm hoping this is the case.  I began having this battery notification issue right after an update. 

That being said, it would be NICE if SOMEONE FROM FITBIT got back to us regarding this problem.  And when I say "someone", I mean an actual person from the company and not someone outside of North America who troubleshoots from a manual.

Thanks!

[EmeraldMaz]

Argh, just got another one - it's at 59%! 

[Gr3gg]

Just got another "low battery" notification.  This notification is being received daily.

[Deano67]

Hi

Same problem here!  Receiving low battery notification, however battery level is at 79%

☹️

[willmw]

And another one. My Inspire HR and my wife's started doing this a week or so ago. Just got one with 54% showing on the tracker so I headed here to see what was up.  I'm wondering if it's something in an app update?