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watch doesn't display steps or sync

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‎08-01-2020 07:59

‎08-01-2020 07:59

watch doesn't display steps or sync.  Whats going on?

 

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‎08-01-2020 08:50

‎08-01-2020 08:50

I can't get mine to sync either, and it's displaying the wrong time.  Fitbit support told me my 1 year warranty is up and I'm on my own.  If I don't get some help soon I'm switching to Garmin.

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‎08-01-2020 11:02

In response to Andromeda441

‎08-01-2020 11:02

Try plugging watch to the charger and then place near your phone app.  Depress watch button for 5 seconds.  It is suppose to reset the watch.  It worked for me.  Good luck!

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