help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

0 minutes?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2019 20:43

‎03-27-2019 20:43

My versa will not track my active minutes??? two workouts today and it says 0 active minutes. my app is updated. SOS!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-27-2019 22:19

‎03-27-2019 22:19

Hi @katiejodickey Try to restart your Fitbit Versa. To do this swipe right and select the setting app, then scroll down to about then scroll down to where it says Shutdown. Do not select Factory Reset or your Versa will have nothing on it.

Callum Slatyer
Best Answer
0 Votes