2 new Versa's will not complete set-up.

[Versahutch]

The set-up will start and allow the 4 digit sync number to be input but then it never finishes set-up.  This set-up is being attempted with a new motorola Z3 .   I have uninstalled the fitbit app and turned off and on both devices several times.   Also, This is the second Versa that I am going through this with.   There is no error code or message to what may be happening.

[SteveH]

It may be that your new phone just doesn't work with fitbits - it's not showing on the list of supported devices at www.fitbit.com/devices

Do you have access to another device (phone, tablet, computer) that you could use to test this theory out?

[Versahutch]

It looks like this was never tested on a devise later than 2014. That's
not good. My phone is not listed. Also not good.

[Versahutch]

https://community.fitbit.com/t5/Ionic/Fitbit-compatible-with-Moto-Z3-Play/td-p/2831214