06-08-2019 04:47 - last edited on 06-10-2019 19:27 by LiliyaFitbit
06-08-2019 04:47 - last edited on 06-10-2019 19:27 by LiliyaFitbit
For the last week or so since being on holidays my Versa is not retaining/ showing my activity history, can flying affect it??? Thankyou 😀
Moderator edit: subject for clarity
06-10-2019 19:26
06-10-2019 19:26
Welcome to the Fitbit Community @LWally. I am sorry for the delayed response.
Hope you're enjoying your holidays! Let me assist you with your concern about your Fitbit Versa not showing your activity. Flying should not affect it, however I recommend checking these tips to avoid data loss if you're traveling between time zones: What should I know about traveling with my Fitbit?
Please also make sure your Versa is syncing. If you experience any difficulties with syncing, please try these troubleshooting tips: Why won't my Fitbit device sync?
I'll be around if you need further help!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.