Activity minutes not syncing with exercise days

[JHarr]

I have 3 days this week of 30+ activity minutes-2 days with 90+ activity minutes.  I only show 1 exercise days.  I've checked for update on app-none. I've restarted my phone. Didn't work.  I've restarted my Fitbit Versa 4-6 times and nothing. Anyone have any ideas?

[LiliyaFitbit]

It's great to see you around @JHarr ! 

I am glad to assist you with your concern about your exercise goal. I appreciate the additional details and your efforts to resolve this. Your Fitbit exercise goal represents the number of days per week you want to exercise. By default, your goal is 5 days per week. Any exercise captured in your exercise history counts towards your goal. Could you tap the exercise tile on your dashboard to confirm if you see the workouts you've mentioned for this week? 

For more information about exercise goals, please see this help article: What should I know about exercise goals in the Fitbit app?

Please keep me posted.

[JHarr]

My weekly exercise goal is 5 days. I should  have 4 days towards this goal since Sunday. I am only showing 1 day of exercise. 

[LiliyaFitbit]

Hi @JHarr thank you for your reply!

Thank you for sharing the additional details. Since the issue persists, I'll send your case to our Support team so they can investigate further. You will receive an email from them soon. 

If you have any questions, feel free to let me know.