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Activity minutes tracked on Versa when not in use

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‎02-27-2020 12:37 - last edited on ‎04-11-2020 07:32 by Fitbit Moderator

‎02-27-2020 12:37 - last edited on ‎04-11-2020 07:32 by Fitbit Moderator

I wore my Fitbit to bed last night (I don’t normally). Anyway, I checked my data this morning  and I am showing 31 active minutes after sleeping almost 7 hours. ??? How is this possible?

 

 

Moderator edit: updated subject for clarity

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‎04-11-2020 07:22

‎04-11-2020 07:22

Hi @Amyvhodge, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

I would like to follow up on the random active minutes that your Versa tracked and would like to know if the issue happened again or if the issue got resolved.

 

In the meantime, restart your Versa as described in this help article. After this, monitor your watch and see how it behaves.

 

Looking forward to your response.

JuanJo | Community Moderator

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