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Activity time is not accurate

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‎04-24-2019 13:08

‎04-24-2019 13:08

This started yesterday. Jogged for 45 minutes in the water and it only registered as 9🤔

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‎04-25-2019 04:44

‎04-25-2019 04:44

@Dodger56 Welcome to our Fitbit Community! I'm happy to assist you with the active minutes issue that your Versa is experiencing.

 

Please restart your Versa as described in this help article. This will refresh your tracker internally.

 

Once you've done this, please check out this help page, which explains how active minutes are earned, Also, monitor your Versa and see if the next activities provide accurate active minutes.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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