help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alarm app not saving changes in alarms.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-26-2019 04:20 - last edited on ‎04-27-2019 07:38 by Moderator Alum

‎04-26-2019 04:20 - last edited on ‎04-27-2019 07:38 by Moderator Alum

When I go into the Alarms app on my Versa, and modify the time of an existing alarm, and enable it, sometimes the changes I have made are ignored, ie the alarm shows in the list as still having the old time and still being disabled.

 

This is clearly a bug, and can be quite annoying when in a hurry.

 

I have not noticed anyone else having reported this bug. I doubt that it is only happening to me though.

 

Moderator Edit: Clarified Subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-27-2019 07:40

‎04-27-2019 07:40

Hello @Nu2_4rum I hope you're doing well, it's nice to see you around the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to suggest you to restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, delete all alarms from the Alarm app and set them up again. 

 

If you're still having issues after performing these steps, please let us know so we can check this further. Additionally, if there's anything else we can do for you, please feel free to reply as well. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes