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Alarm goes off but not set on watch

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‎07-02-2020 18:37

‎07-02-2020 18:37

Every morning at 6:15 am my Versa 2 watch alarm goes off, but I don’t have an alarm programmed for that. This is annoying and has caused me to stop wearing my watch at night. I tried Fitbit support and that was not helpful in the least. The silent alarm option no longer appears in the dashboard app. There is essentially no way to change this. 

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‎07-04-2020 08:14

In response to Jbarbs

‎07-04-2020 08:14

Just to clarify: you do have the 'Alarms' option on the watch, but it is not set for 6:15, right?

Alarms set on Alexa are on a separate list that do not show on on Fitbit app.  If not there, you might check it's not something set on phone calendar.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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4 REPLIES 4

‎07-02-2020 19:01

‎07-02-2020 19:01

Silent alarm settings are right on the tracker on your wrist; it is in with apps, scrolling right from clock face.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-04-2020 05:48

In response to JohnnyRow

‎07-04-2020 05:48

The alarm does not appear on the watch at all - that is the problem. No way to turn it off.

Best Answer

‎07-04-2020 08:14

In response to Jbarbs

‎07-04-2020 08:14

Just to clarify: you do have the 'Alarms' option on the watch, but it is not set for 6:15, right?

Alarms set on Alexa are on a separate list that do not show on on Fitbit app.  If not there, you might check it's not something set on phone calendar.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎07-05-2020 16:11

In response to JohnnyRow

‎07-05-2020 16:11

It was an old Alexa alarm - thank you!

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