01-18-2020
13:22
- last edited on
04-09-2023
15:20
by
DavideFitbit
01-18-2020
13:22
- last edited on
04-09-2023
15:20
by
DavideFitbit
My Versa 2 got an update today. After the update, I cannot see the digital or analog watch on always-on mode. I see the screen that shows time, step, heart rate..and after 10 sec. all the stats disappear except the time. It is so annoying. Any help?
Moderator edit: subject updated for clarity
01-22-2020 16:37
01-22-2020 16:37
Welcome to the Fitbit Community, @oksuz. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that the always-on display setting on your Versa 2 stopped working after the update. I understand how you are feeling and would like to confirm that the always-on display setting is used to keep the clock visible at all times on Versa 2. Many clock faces have their own always-on display mode. If a clock face doesn’t have this feature, you see the default always-on display clock face. I recommend checking this help article with more information about this feature: How do I see the time on my Fitbit device?
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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