Amazon Login for Alexa integration on Versa 2

[Mack1]

Unable to log in to Amazon to connect to Alexa.  Keep getting "Problem with your password" message.  Checked password twice.

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Mack1 Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Amazon log in. Try logging out from the app, restart your phone, and log back in. After this restart your Versa 2 and retry logging in to Amazon. Finally check this help article for the Alexa integration.

Let me know how it goes.

[Otakumami]

I'm having the same problem. I tried these steps, and still can't login. I cleared cache, cookies, etc too.

[Komali]

Did u get any solution

[Komali]

is it resolved for me its still the same not working

[Otakumami]

Yes, I uninstalled the Amazon shopping app. Then I connected Alexa and
Fitbit. After that I downloaded the Amazon shopping app again. No problems.

[Otakumami]

Were these steps helpful? 

[Komali]

thank u it works for me too

Sent from Yahoo Mail on Android

[Otakumami]

Fantastic!

[SunsetRunner]

FINALLY!! They only solution that really helped and I've been looking four hours! Thanks!!