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Anyone else kinda-sorta getting notifications - specifically text messages?

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I'm currently on a Samsung Galaxy S8 running Android version 8.0.0. I REALLY want to love this thing, but $200.00 for something that kinda-sorta works is very frustrating. I'm in court a lot for my job, so I like being able to see if anyone is trying to get in touch with me without having to pull out my phone. The Fitbit is a little more discreet, which is the majority of the reason I purchased it. Unfortunately, It's only catching about 70% of the texts I get. I don't want to pull my phone out of my bag at the end of the day and see texts that I missed because my Versa didn't alert me to them. Again, some come through fine and others not so much. I only use one messaging app on my phone, and that is the one that's synched with my Fitbit. It's not an app issue because I'm getting MOST of the notifications, but not all of them. Also - I have "all day sync" selected, but when I go into the Fitbit app on my phone to try and deal with the notifications issue, I see that it hasn't synced in 3 hours, etc. What is the point of having an "all day sync" option if I have to keep manually syncing it? I also have the "always connected" and "keep-alive widget" options selected to improve syncing and connectivity, but they're not helping with the syncing issue or the notification issue I'm having.  And yes, I've made sure I'm not on "do not disturb" mode, I've disconnected from Bluetooth and reconnected, I've reset the Fitbit, I've reset my phone, I've made sure all the notification options on both my phone and the Fitbit app are selected. I've gone through EVERY option on the troubleshooting page, but am still having an issue. If anyone has figured out something that's not listed in the FAQs section, I'd be grateful if you shared it with me. 🙂 Thanks in advance!

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23 REPLIES 23
Ugh... that's so frustrating. I know they were having sync and other issues
yesterday... but if that was causing your problem, it should be fixed by
now. I'm sorry.... what a pain!
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I would look into the Gear watches if you have a Samsung phone. The gear can be annoying if you don't have a Samsung phone because you have to download multiple Samsung apps to make it work. Check out Best Buy and they should have a working model. I'd like the physical ring which allows you to scroll through the UI. After returning an ionic and then trying the similar versa I don't have much hope that Fitbit will get the software up to competition. Good luck!

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@anmanwar wrote:

Ok I'm getting notifications now but I can't reply


That feature is not active yet. SOmetime this month you will be able to use stored quick replys on android phones. Currently no plans to do it with IOS yet as that is a closed ecosystem. 

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Not getting notification on fit bit getting tired of getting hung up on

Sent from Yahoo Mail on Android
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