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App Crashes

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For the last 2 days when I try to open my app it crashes. My wife’s phone has the updated version that fixed hers. She has an Icon and I have a Versa not sure if that makes a difference. 

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Are you both running iOS?

 

The bug that caused the crashing on opening was introduced with version 3.6 of the app but was supposedly fixed with yesterday's release of version 3.6.1  What version of the app are you running? If it is up to date and the fix is not working for you, you may want to check, and update, the main thread for this problem at https://community.fitbit.com/t5/iOS-App/iOS-app-crash-3-6/td-p/3760761

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