Apps for Versa missing

[Tri-taratops]

I went into my app to adjust/log into some of the apps that I downloaded for my Versa yesterday and nothing in the apps section will load. Not a single app, predownloaded or not. I'm not getting any error or notification about this as well.

*edit: there has now been word that Fitbit knows and is working on this error so hopefully it will be fixed soon!! 

Moderator edit: format

[rodpeniche]

Same here, I restarted my Versa, my Nokia 8, my modem, and the issue persists.

I am having exactly the same problem with clock faces

[wizaard · Accepted solution]

Most likely a server issue. I hope Fitbit is aware.

[SandradNYC]

What a waste of money. Sending it back. Even if it did work this company won't be around in two more years to support their products anyway.

[wizaard]

Guys, seriously, what is wrong with you? There is an issue, I am sure Fitbit is aware and working on a fix, so just calm down a little, enjoy the weather, wait a few more hours and you will see everything is going to be fine.

[Taliko]

People paid 200 bucks for a watch and want to be able to use it. This is not about 'take a break and enjoy the sun'. There have been server issues for over 10 hours with no acknowledgement by fitbit. 

[Prasad1337]

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@Taliko wrote:

People paid 200 bucks for a watch and want to be able to use it. This is not about 'take a break and enjoy the sun'. There have been server issues for over 10 hours with no acknowledgement by fitbit. 

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 +1

The time spent on trying to figure it out is worth more.. not an experience any consumer should praise.

[sygyzy]

Saying calm down and wait when it comes to issues regarding a watch (time) is the most ridiculous thing I've heard. That's like a cop telling you that the mechanic will get to your car tomorrow when you call 911 because your brakes failed.

[wizaard]

Guess not being able to set up my new watch or change clock face is a life and death matter than... OK, signing off! 😉

[SunsetRunner]

Same here.

Yesterday I was updating my apps in the FitBit app and this morning the apps disappeared.

Let's hope that FitBit is working on this.

[Monaco]

Not tried calling the cops before to have my car fixed - thanks for the tip!

[mdomingo]

I'm also missing apps and clock faces.