Aria 2 bumped out Versa (on Google Pixel 2)

[Cupersuper28]

My Versa was syncing fine with my Google Pixel 2 before I got the Aria 2. But after setting it up, I noticed that only the Aria 2 shows up as a Device in my profile. And when I go thru' the "Setup a Device" process for the Versa, my Google Pixel 2 can no longer find it via Bluetooth (although I have the Versa in its cradle right next to the phone and fully charged up).

I've tried many things - restarting my phone, turning BT on/off on it, exiting the Fitbit app on the phone. But nothing seems to work. 

[DramaQueenDiva]

Hi @Cupersuper28.

I would try linking the Versa up to my Bluetooth without any other Bluetooths around.  I would then restart the Versa.  This can be done by holding down the left and bottom right buttons (on the regular Versa) or holding down the left button (for the Versa Lite).  Hold the button(s) down for about 10 seconds and when the Fitbit logo appears, the restart was successful.

[Cupersuper28]

Thanks! I think there was some Bluetooth device lying around that was
interfering with the setup. I took my fully charged Fitbit and smartphone
to a park, did what you said - and it worked!


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