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BPM AND SLEEP NOT TRACKING

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‎02-02-2021 03:48

‎02-02-2021 03:48

As of three nights ago I noticed my sleep was not tracking. I looked back in previous weeks and noticed in a 7 day period some only had 3 or 4 days tracked. No this morning I noticed that my heart rate is not even on my fitbit and I am very much alive 😁. Please fix my issue this is the second fitbit I got in lees than 2yrs.

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‎02-02-2021 04:36

‎02-02-2021 04:36

Just to be sure, you have tried to restart the watch and checked that in Settings the Heart rate option is ON?

Author | ch, passion for improvement.

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‎02-02-2021 12:23

‎02-02-2021 12:23

Facing the same issue on my versa lite

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‎02-02-2021 23:14

In response to itsNikhil

‎02-02-2021 23:14

@itsNikhil 

 

Did you apply the previously posted suggestions.

Author | ch, passion for improvement.

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‎02-02-2021 23:24

In response to Guy_

‎02-02-2021 23:24

@Guy_ Yes, my heart rate sensor is ON. I restarted versa lite and even re-installed Fitbit app on my phone still the issue persists

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‎02-02-2021 23:27

In response to itsNikhil

‎02-02-2021 23:27

@itsNikhil 

 

Thanks for the confirmation, probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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