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Back button broken

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‎07-31-2020 07:24

‎07-31-2020 07:24

Last week the back button on my Versa suddenly stopped working. I have tried the toothpick and air trick as seen on here and nothing. I have contacted customer support by direct messaging and had no reply. It's been a week now and the watch cannot be used properly. This is incredibly frustrating and makes the versa almost completely useless.

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‎07-31-2020 18:36

‎07-31-2020 18:36

Hi @Woowends, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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