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Battery Versa 2

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‎11-21-2023 10:22

‎11-21-2023 10:22

Having to charge every day 

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‎11-21-2023 19:02

‎11-21-2023 19:02

I'm having the same issue.  I'm thinking it's time for a new FitBit.  Sorry, but I don't have any solution for you.

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‎11-21-2023 20:16

‎11-21-2023 20:16

Hi @kdrue - there can be several reasons for the more frequent charging, other than watch fault.

First try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Next try running with the phone Bluetooth switched off, the syncing issues with the new Fitbit App can possibly cause over syncing attempts which drains the battery especially if this behaviour coincides with using the new Fitbit App. Only switch Bluetooth on to do a sync once a day.

If it is still an issue chat with customer support via Help & support in the Fitbit App and they will help you do a factory reset (not without risk) to determine if the rapid drain is a permanent fault.

Author | ch, passion for improvement.

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‎11-23-2023 12:46

In response to Guy_

‎11-23-2023 12:46

Welcome to the forums @kdrue @gwenamos 

I'm sorry to know the difficulties that you are experiencing with the devices. 

@kdrue I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep in contact with them.

@gwenamos in addition to the information provided gently by @Guy_ I'd suggest you follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

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