help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery doesn’t last

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2019 12:52

‎07-14-2019 12:52

I’ve had my versa for about 4 moths and my battery is lasting less than 12 hours I’ve restarted it and everything but nothing seems to be helping. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-17-2019 16:24

‎07-17-2019 16:24

Welcome to the Fitbit Community @Briellebredijk. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with your Versa's battery draining faster than expected. Thank you for letting me know that you've had your device for about 4 months. I appreciate your troubleshooting efforts and recommend doing the following: 

 

  1. Switch to a Fitbit clock face if you're using a third party clock face. 
  2. Please confirm the steps you took to restart your device from this help article: How do I restart my Fitbit device?
  3. Charge the watch to 100% and use it like normal.

 

You can find the additional tips to prevent the battery drain in this help article: Can I extend my Fitbit device's battery life?

 

Let me know how it goes!

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes