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Battery dying

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‎03-05-2019 17:20

‎03-05-2019 17:20

I’ve had my Fitbit Versa for less than a year. In the last two days it stays charged for a few hours then dies. Any advice? Can I send it in for a battery replacement ?

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‎03-06-2019 00:56

‎03-06-2019 00:56

Hi @MF21  No, the batteries are not replaceable. Have a read of these Help Articles. If nothing there resolves your problem, please come back here.

 

BATTERY CHARGING PROBLEMS
https://help.fitbit.com/articles/en_US/Help_article/1190/?l=en_US&fs=RelatedArticle

BATTERY LIFE
https://help.fitbit.com/articles/en_US/Help_article/2004

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-06-2019 04:18

In response to NellyG

‎03-06-2019 04:18

Nothing has helped. I had it on at the gym this morning and it keeps shutting down and restarting. Do Fit bits have warranties?

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