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Battery lasts only two days

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‎08-08-2019 16:46 - last edited on ‎12-19-2019 11:34 by Fitbit Moderator

‎08-08-2019 16:46 - last edited on ‎12-19-2019 11:34 by Fitbit Moderator

My Versa watch only lasts 2 days now. I’ve re booted it, waited until it was low before charging etc. it’s not even a year old yet. Also, the strap on the band broke off 

 

 

Moderator edit: updated subject for clarity. 

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‎08-08-2019 18:18 - edited ‎08-08-2019 18:19

‎08-08-2019 18:18 - edited ‎08-08-2019 18:19

Hi @Tiredmom88  Lithium Ion batteries (which fitbits use) dont like to be allowed to run too low. You get best battery life if you recharge when there is about a third of the battery left. All batteries deteriorate over time, but the speed of deterioration is speeded up if you regularly let it discharge to a low amount. You are probably best to contact Support and see what they say about the band.

Contact Support

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-08-2019 18:18 - edited ‎08-08-2019 18:19

‎08-08-2019 18:18 - edited ‎08-08-2019 18:19

Hi @Tiredmom88  Lithium Ion batteries (which fitbits use) dont like to be allowed to run too low. You get best battery life if you recharge when there is about a third of the battery left. All batteries deteriorate over time, but the speed of deterioration is speeded up if you regularly let it discharge to a low amount. You are probably best to contact Support and see what they say about the band.

Contact Support

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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