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Big X

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‎12-27-2019 23:43

‎12-27-2019 23:43

After update my Versa doesn't wanna turn on it says Data not cleared Sync and try again "with a big X

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‎12-28-2019 02:15

‎12-28-2019 02:15

Hi @SusyC, welcome to the community.

 

Try going into your phones Bluetooth settings and unpair the Versa from there. Then go back into the Fitbit app (on your phone) and proceed to set up the device again. Hopefully this will fix things. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎12-28-2019 02:15

‎12-28-2019 02:15

Hi @SusyC, welcome to the community.

 

Try going into your phones Bluetooth settings and unpair the Versa from there. Then go back into the Fitbit app (on your phone) and proceed to set up the device again. Hopefully this will fix things. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎12-31-2019 10:32

In response to N8teGee

‎12-31-2019 10:32

It fixed that, now my problem is that every time I want to shut down my watch it doesn't want to turn on. I have to press all three buttons to do a manual reset in order to be turn on...

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