Bitmoji Disconnected

[highvoltgeninja]

In the Bitmoji clockface settings, Bitmoji shows Disconnected even though Vera is able to sync and other clock faces can be downloaded. The message says to restart the clock face by opening the Today app. I have done this several times and also uninstalled and reinstalled the app. Nothing seems to work. I have previously been able to install the Bitmoji watch face by uninstalling the Fitbit app and reinstalling. I recently updated the Bitmoji clock face to the latest version 1.2.0 and am not having much luck past this screen. Help?

[jenhuffharmon]

I don't have a solution, but my bitmoji clock face its also not working and I have tried everything. 

[highvoltgeninja · Accepted solution]

Restarting my Versa, stopping the app, turning off and on Bluetooth, then reopening the app seemed to get the bitmoji face to reconnect. It's currently sitting at 2% teleporting, so we'll see if it makes it past that percentage. 

May also have been a combination of my Versa battery level being in the red that kicked this all off. Make  sure your battery is near full.

[highvoltgeninja]

Update: this seemed to have done the trick. It's now teleporting!

[jenhuffharmon]

Brilliant! Specifically disconnecting the versa from my bluetooth and reconnecting worked perfect.  Weird how just restarting everything wouldn't accomplish that.  Thanks for the help!!

[AaftabSethi1]

It doesnt work for my versa 2

[SunsetRunner]

I tried to change my bitmoji avatar but it’s stuck at teleporting at 87%,Tried all sorts but doesn’t seem to work

[SunsetRunner]

Tried doesn’t work

[Madison67]

My bluetooth on my phone is for music